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Configuration settings

The centralized configuration forms contain the configuration settings or options for the following components:

  • BMC Remedy AR System server
  • BMC Remedy Mid Tier
  • BMC Remedy Approval Server
  • BMC Remedy Email Engine
  • BMC Remedy Java plug-in server
  • BMC Remedy Shared (Shared parameters for all components)

When you change a configuration setting in the  AR System Administration:Server Information form (AR System server), the AP:Admin-ServerSettings form (Approval Server), or the AR System Administration: Plugin Server Information form (BMC Remedy Java plug-in server), the configuration settings and their new values appear in the centralized configuration forms. You can also change the configuration settings using the AR System Configuration Generic UI form.

Notes

  • Changes to the ar.cfg (ar.conf) file for some settings are reflected in the centralized configuration forms for backward compatibility, and changes to those settings in the centralized configuration forms are reflected in the ar.cfg (ar.conf) file.
  • BMC recommends that you update the configuration settings by using the UI where possible.
  • For information about configuring mid tier properties, see Settings in the config.properties file.

For a list of all configuration settings, see:

Note

While upgrading the BMC Remedy AR System server, the value of the Configuration-Name setting is mapped to the Server-Connect-Name setting. If the Server-Connect-Name setting is not present, then the value is mapped to the Server-name setting.

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Comments

  1. Uwe Ryczek

    Hi,

    can you please list all the settings wich are affected by the sentence "Changes to the ar.cfg (ar.conf) file for some settings are reflected in the centralized configuration forms for backward compatibility".

     

    This would be really helpful!!

     

    Regards

      Uwe

    Sep 28, 2016 02:46
    1. Prachi Kalyani

      Hello Uwe,

      For a list of settings, see:

      All the settings mentioned in the topics above can be modified using ar.cfg (ar.conf) file and the changes are reflected in the AR System Configuration Generic UI form.

      BMC recommends that you update these configuration settings by using the AR System Configuration Generic UI where possible.

      Hope that helps.

      Thanks,

      Prachi

       

      Sep 28, 2016 03:33
  2. Uwe Ryczek

    Hi Parchi,

    well, this might be the theory....

    We changed f.e. Db-Case-Insensitive in ar.cfg and it doesn't show up in "AR System Configuration Generic UI(sad)

     

     

     

    Regards

     

      Uwe

     

    Sep 28, 2016 06:11
  3. Andreas Mitterdorfer

    Can you indicate, which parameters can be set in either "BMC Remedy Shared (Shared parameters for all components)" and "BMC Remedy AR System server" section and which parameters only can be set in either one of the two sections? For example: can i set paramter Enable-Unlimited-Log-Line-Length: T in BMC Remedy Shared (Shared parameters for all components) section so that it applies to all servers in the group or can I only set it in the "BMC Remedy AR System server" section for each server?

    Sep 08, 2017 02:43
    1. Andreas Mitterdorfer

      Or more simply put: Is there a complete list of parameters which can be set in "BMC Remedy Shared (Shared parameters for all components)" section?

      Sep 08, 2017 02:45
  4. Oludare Ogunmadewa

    Is there a reason why my AR System Configuration Generic UI components are not showing any value and my Plugin Server Configuration form is not loading. My ar.cfg, FTS Configuration, SNMP Configuration all have values. Strange.

    Sep 19, 2017 04:13