This documentation supports the 9.1 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

BMC Remedy Data Import Tool log files

The CLI BMC Remedy Data Import tool generates logs at the location specified for -l command line option in import command. For example:

-l "C:\ImportData\Report.log".

Enter the log file name for the Data Import tool in the preferences tab. Different log levels can be specified using the command line option -debug.

The valid log levels are:

  • OFF
  • ERROR
  • WARN
  • INFO
  • DEBUG
  • TRACE
  • ALL

The log levels are organized in terms of detailing log information:
OFF < ERROR < WARN < INFO < DEBUG < TRACE < ALL

which is

0 < 1 < 2 < 3 < 4 < 5 < 6

where:

0 represents OFF, 1 represents ERROR, 6 represents ALL,  same applies for rest all.

OFF is the minimum log level which does not log any information and represented by 0 in command line as -debug 0.
ALL is the maximum log level which gives detailed log information and represented by 6 in command as -debug 6.
The default log level is INFO. The Data Import tool user interface logs upto INFO level log messages. The custom log level cannot be specified by using the Data Import user interface.

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