BMC Remedy Assignment Engine files

Comments

1. 

   Ganesh Gore

   Hello Team,

   Can you please confirm if these files still exist in case of 9.1 release? As per my understanding, starting from 9.x version, Assignment engine is bundled with Remedy server/plugin server. 

   I am not sure but it seems these files are now included in 

   com.bmc.arsys.assignmentEngine-9.0.00-SNAPSHOT.jar file. 

   If above statements are true then this page needs to be corrected with valid information. 

    

   Mar 17, 2016 07:56

   1. 

      Prachi Kalyani

      Hello Ganesh,

      I will get this verified and will update the topic accordingly.

      Thanks,

      Prachi

      Mar 17, 2016 07:59

      1. 

         Divya Nair

         Can you Please get this page updated ?

         We don't have any clue now how to troubleshoot Assignment Engine in 9.1

         Thanks

         Divya

         Apr 06, 2016 01:55

         1. 

            Prachi Kalyani

            Hello Divya,

            Thank you for your comment. We are working on this topic and we will get the page updated soon.

            Thanks,

            Prachi

            Apr 07, 2016 03:41

         1. 

            Anagha Deshpande

            Hello Divya,

            From BMC Remedy AR System 9.0 and later, the BMC Remedy Assignment Engine is bundled with BMC Remedy AR System Server and BMC Remedy Plugin Server. Therefore, there is no separate procedure to troubleshoot BMC Remedy Assignment Engine. 

            The information documented the information here. 

            We will be deleting this topic soon.

            
            

            Regards,

            Anagha

            
            

            May 09, 2016 04:52

      1. 

         Ganesh Gore

         Any updates on this? 

         Apr 07, 2016 01:20

         1. 

            Prachi Kalyani

            Hello Ganesh,

            We are sorry for the delay in response. The technical team is verifying this issue. I will get back to you soon.

            Thanks,

            Prachi

            Apr 07, 2016 02:09

         1. 

            Prachi Kalyani

            Hello Ganesh,

            I have updated the topic.

            Thanks,

            Prachi

            Apr 07, 2016 06:28

   1. 

      Anagha Deshpande

      Hello Ganesh,

      Sorry for responding late.

      From BMC Remedy AR System 9.0 and later, the BMC Remedy Assignment Engine is bundled with BMC Remedy AR System Server and BMC Remedy Plugin Server. Therefore, there is no separate procedure to troubleshoot BMC Remedy Assignment Engine. 

      The information is documented here. 

      We will be deleting this topic soon.

      
      

      Regards,

      Anagha

       

      
      

      May 09, 2016 04:51