This documentation supports the 9.1 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

ARRunEscalation

Note

You can continue to use C APIs to customize your application, but C APIs are not enhanced to support new capabilities provided by Java APIs and REST APIs.

Description

Runs the specified escalation immediately.

Privileges

BMC Remedy AR System administrator.

Synopsis

#include "ar.h"
#include "arerrno.h"
#include "arextern.h"
#include "arstruct.h"

ARControlStruct *control,
   ARNameType escalationName,
   ARStatusList *status)

Input arguments

control

The control record for the operation. It contains information about the user requesting the operation, where that operation is to be performed, and which session is used to perform it. The user and server fields are required.

escalationName

The name of the escalation to run.

Return values

status

A list of zero or more notes, warnings, or errors generated from a call to this function. For a description of all possible values, see Error checking.

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