This documentation supports the 9.1 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

ARInput step

The ARInput step allows data to be extracted from a BMC Remedy AR System form. It also:

  • Uses its connection input parameters to create an AR System server connection. The connection is created once and reused as needed.
  • Substitutes chunk size and qualifications with real values, if variables are used.
  • Uses the GetListEntryWithFields (GLEWF) call on the form by providing the field IDs of the user-selected fields and fetches data with the user-provided chunk size.
  • Converts each entry to an Atrium Integrator row format and sends it to the next step. Supported conversions are from standard AR System data types to data types supported by Atrium Integrator. Data types are listed below.

ARInput step in the Spoon client

General tab

The General tab contains three fields:

Connection — Click the New button to create a new BMC Remedy AR System server connection. Click the Edit button to modify an existing connection. You can select an existing connection from the dropdown menu.

Form Name — Name of the BMC Remedy AR System form from which data is extracted.

Chunk Size — Number of records to be fetched from the AR System server at one time. This number may be specified as a variable. If a variable is specified, the ARInput step will use the variable value at runtime.

Qualification tab

The Qualification tab allows you to provide a qualification string to extract data from an AR System form. If a qualification string is not provided, all data is extracted from the form using a 1=1 qualification. If variables are used in the qualification string, the ARInput step will use the variable values at runtime.

Click the Configure Qualification button to open and configure the qualification.

Qualification tab in the ARInput step

Fields tab

The Fields tab allows you to specify a list of fields to be extracted from an AR System form. The Get Fields button allows you to add all fields from a form to the list.

Fields tab in the ARInput step

Supported data types

Atrium Integrator supports the following data types:

Data type

Description

None

No type

Number

Java's Double object

String

Java's String object

Date

Java's date object

Boolean

Java's Boolean value

Integer

Java's Long object

Bignumber

Java's BigDecimal object

Serializable

Any Java's object

Binary

Blob or clob data


The ARInput step data type conversions include:

ARInput data type conversions

AR System Data Type

Atrium Integrator Adapter Data Type

Null

None

Integer

Integer

Real

Number

Char

String

Diary

String

Time

Integer

Bitmask

Integer

Bytes

Binary

Decimal

Bignumber

Attach

Binary

Date

Date

Time of Day

Integer

Ulong

Integer

Display

String

View

String

Complex AR System data types such as Attachment, Currency, and Status History are handled in the same way the AR System Import tool and ODBC driver handle data types. For example, the Currency field is split into its separate parts, such as Date, Type and Value, and each is identified separately in the field list. See Importing data into BMC Remedy AR System forms for more data import information.

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