This documentation supports the 9.1 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.



This function creates an entry in the external data source. The plug-in server calls this function on request from the BMC Remedy AR System server. The BMC Remedy AR System server send a request when:

  • An BMC Remedy AR System API client calls the ARCreateEntry or ARMergeEntry function.
  • Users enter information to create or merge entries into an external form.
  • Users import entries into an external form.
  • The Distributed Server Option (DSO) transfers or merges entries into an external form.
  • A Push Fields filter or an escalation action creates a new entry in an external form.


If you do not define this function, your plug-in does not create an entry and the BMC Remedy AR System server receives an error message from the plug-in server.


#include "ardbc.h"

int ARDBCCreateEntry(
   void *object,
   char *tableName,
   ARVendorFieldList *vendorFieldList,
   ARInternalId transId,
   ARFieldValueList *fieldValueList,
   AREntryIdList *entryId,
   ARStatusList *status)

Input arguments


Pointer to the plug-in instance that the call to ARPluginCreateInstance returned.


Name of the external table on which the plug-in creates an entry.


List of external form fields. The plug-in uses this list to map BMC Remedy AR System field identification numbers (field IDs) to corresponding external form field names. All other input arguments and return values must use the BMC Remedy AR System field IDs.


Transaction identification number (transaction ID) that the plug-in server designates for each transaction. The transaction ID is unique to the thread that the BMC Remedy AR System server uses to access the ARDBC plug-in. There is only one open transaction per server thread.


List of the data in a new entry. The list consists of one or more field and value pairs that the server specifies in any order.

Return values


Unique identifier for the entry that the function creates. It must correspond to a value in the external data source and must be unique, non-NULL, and either character or numeric data. For an external data source, the entry ID can have more than 15 characters. Therefore, the entry ID can consist of one or more values of type AREntryIdType and is represented by the AREntryIdList structure.


List of zero or more notes, warnings, or errors generated from a call to this function. For a description of all possible values, see Error checking.

See also

ARDBCDeleteEntry, ARDBCGetEntry, ARDBCGetEntryBLOB, ARDBCSetEntry.

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