This documentation supports the 9.1 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

AR Filter API plug-ins configuration

AR System Filter (AR Filter) API plug-ins enable you to create tight and efficient integrations between your systems and the AR System server.

The configuration information for the AR Filter API plug-ins is available in the following configuration forms:

  • AR System Administration: Plugin Server Configuration form
  • AR System Administration: AR System Configuration Generic UI form

Log file configuration is available in the <ARInstallationFolder>\pluginsvr\log4j_pluginsvr.xml file. For information about how to configure a server to use plug-ins, see Configuring a server to use plug-ins.

Use the configuration files to:

  • Configure a plug-in server and port
  • Enable plug-in logging
  • Troubleshoot plug-in issues

The following topics describe the configuration information of the AR Filter API plug-ins.

For more information on updating the AR System Administration: AR System Configuration Generic UI form and AR System Administration: Plugin Server Configuration form, see Updating configuration settings by using the AR System Configuration Generic UI form, Configuring java plug-in servers and Setting plugin server configuration options.

Related topics

AR Filter API plug-ins introduction
Troubleshooting issues with AR System Filter API plug-ins

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