Error: Invalid spaceKey on retrieving a related space config.

Additional troubleshooting resources

The following additional logs and forms can help you track information or troubleshoot the BMC Remedy AR System server and its components:

  • Server Events — A form that contains recorded events affecting the BMC Remedy AR System data dictionary. For more information about this form, see Understanding the Server Events form.
  • Server Statistics — A form that contains periodically recorded statistics about the server. For information about configuring statistics, see Server Information — Advanced tab.
  • Windows EventViewer — An application that enables you to monitor and log events in your Windows system. Use the following logs for the specified issues:
    • System log for trouble starting services
    • Application log for trouble with the BMC Remedy AR System server
  • UNIX Syslog — A file on UNIX servers that logs all serious server errors encountered.
  • Error log — A file that logs all BMC Remedy AR System error messages you encounter. It is named arerror.log. For more information about the arerror.log file, see Server error log.
  • armonitor.log — Logs the startup activity for the AR System server and any other server component configured in the armonitor.cfg file.
  • Approval Server logging — See Approval server debug log and Runtime issues.
  • BMC Remedy Flashboards logging — See Configuring the Log Settings page.
  • BMC Remedy Distributed Server Option logging — See BMC Remedy Distributed Server Option logging.
  • Plug-in logging — See Logging plug-in information.
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  1. Marek Ceizel

    I'm not able to access the link Server statistics for baseline data

    Is this only my problem or there is something missing ?

    Jun 15, 2017 09:05
    1. Anagha Deshpande

       Hello Marek,

      The Server statistics for baseline data link is accessible.



      Jun 15, 2017 11:04
  2. Marek Ceizel


    OK. Then it's my problem. As I get:

    Page level restrictions have been applied to a parent of the current page. These restrictions limit access to certain users or groups and apply to all pages underneath the parent.

    Is there some secret? I can access every other documentation (wink)



    Jun 16, 2017 01:06
    1. Anagha Deshpande

      Hello Marek,

      I will check on this and will get back to you.



      Jun 16, 2017 02:13