This documentation supports the 9.1 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu. Patch 2 for version 9.1.04

This release consolidates the hotfixes delivered for BMC Remedy AR System version 9.1.04 and later into a single patch. 


You must apply this patch after you upgrade all the servers in a server group to version 9.1.04, because the BMC Remedy Deployment Application that deploys the patch on an individual server is a part of version 9.1.04.

Defect fixes

This patch includes fixes for some customer defects. For more information about the defects fixed in this patch, see Known and corrected issues.

Applying the patch

To download and apply the patch file from the EPD, see Download and apply the patch. .

Latest hotfixes (Support ID required)

Remedy Mid Tier: Knowledge Article number 000368734

Remedy Email Engine: Knowledge Article number 000368733

Remedy Approval Server: Knowledge Article number 000368732

Remedy AR System Server: Knowledge Article number 000368731

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