This documentation supports the 9.1 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

4900 to 4999 - Role migration

The following table describes Role migration messages: 


Unable to create Role on server <ARSystemServerName>.

The role could not be created on the destination server. For example, the role could be referencing a form that does not exist on the destination server.


Unable to retrieve Role from server <ARSystemServerName>.

The role could not be retrieved from the source. Check the source to verify that the role exists. If the problem persists, check your workflow to be sure that it does not reference a nonexistent role.

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