This documentation supports the 9.1 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

3400 to 3499 - Escalation migration

The following table describes escalation migration messages: 

NumberDescription
3400

Unable to create escalation on server <ARSystemServerName>.

The object could not be created on the destination server. For example, the object could be referencing a form that does not exist on the destination server.

3401

Unable to modify escalation on server <ARSystemServerName>.

An object that differs from the source to the destination could not be updated on the destination.

3402

Unable to retrieve escalation from server.

The object could not be retrieved from the source. Check the source to verify that the object exists. If the problem persists, check your workflow to be sure that it does not reference a nonexistent object.

3403

Unable to find the destination server for the parent form of this escalation.

The specified destination server cannot be found. Check the destination server name to be sure it is correct. If the problem persists, the destination server might have been moved or shut down, or the network might be down.

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