This documentation supports the 9.0 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Workflow differences

The following table explains the workflow differences.

Workflow differences

Function BMC Remedy Developer Studio BMC Remedy Administrator
Create workflow action Use the panel pop-up menu or the menu bar Workflow menu.
  1. Select the If Action or Else Action tab of the workflow window.
  2. Select the new action.
  3. Add data.
  4. Click Add Action.
View or change Help Text, Change History, and Permissions Put the input focus in the workflow or guide editor and use the Properties tab. Select the appropriate tab in the workflow or guide window.
Add a workflow reference or a label to a guide
  • Use the Add Active Link or Add Filter context menu commands to add a workflow item or label in a particular location in the guide.
  • Use the Workflow menu commands or toolbar buttons to add a workflow item or label before the selected item.
  • Use the Workflow menu Move Up and Move Down commands or the toolbar Move Up and Move Down buttons to change the order or items and labels.
Select the Active Links or Filters tab in the guide dialog box and use lists and command buttons to move workflow object and add labels.
Set the Mechanism of the Notify action to a standard choice Select the mechanism from the list. The values 1, 2, 3, and 99 are not allowed in the Code field.
  • Select the mechanism from the Mechanism list.
  • Select Other from the list and type 1, 2, 3, or 99 in the Code field.

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