Workflow comparison
The following table summarizes the functionality of active links, filters, and escalations.
Workflow comparison
Active Links |
Filters |
Escalations |
|
---|---|---|---|
Where performed |
Client, current form window |
Server |
Server |
Executed by |
A user performing an action |
A specific operation |
A specific time |
Purpose |
Help the user to do something |
Implement and enforce business rules |
Initiate and ensure timely actions |
What they do |
Start a series of actions that are conditionally interpreted. |
Test every server transaction on the form to see if conditions are met in the current request, and respond by taking specific actions. |
At a specified time or time interval, check whether conditions are met for requests existing in the form, and if so, perform actions on requests that meet conditions. |
Run with permissions of |
User |
Administrator |
Administrator |
Example |
Populate all name and address fields when user presses Enter in Last Name field. |
Notify support staff members when they are assigned a new request. |
Page a support staff member if a Critical request has not been addressed in one hour. |
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