This documentation supports the 9.0 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Using the old Business Time forms

This section describes the following forms:

  • Business Time Workdays
  • Business Time Holidays


BMC recommends not using the Business Time Workdays and Business Time Holidays forms. These forms remain for backward compatibility.


If you use Approval Server, do not stop using these forms. The AP:Process Definition form references them. For more information, see the Setting up the approval process section.

This section contains information about:

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