This documentation supports the 9.0 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Using exported data with BMC Remedy Data Import

If you plan to import data into an AR System form by using BMC Remedy Data Import, you must export the data in one of the following file formats.

File formats used with BMC Remedy Import

Data format


AR Export




Comma-Separated Value (CSV)




Report in XML format (partial view), displayed in browser

(Click the image to expand it.)

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