This documentation supports the 9.0 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Understanding database security issues

In general, BMC Remedy AR System hides the underlying database from the user. The BMC Remedy AR System (AR System) server interacts with the database and provides information to the user independent of the underlying database. All access through the API supplied with the product goes through this server and is independent of the database. This section contains topics related to database security:

For information about configuration options and parameters associated with specific databases, see Configuring after installation.

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