This documentation supports the 9.0 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Troubleshooting the BMC Remedy Deployment Application

eThe section provides information about how to resolve BMC Remedy Deployment Application issues.

Using logs allows you to gather information to identify the causes of performance issues or errors. Using logs helps you verify the operations an application is performing, and which operations result in an error. If you need to contact BMC Customer Support, having the appropriate log files ready can help resolve many issues more quickly.

To view activity log files

  1. Open the BMC Remedy Deployment Management console.
  2. From the navigation pane, select Administration.
  3. Click View Activity Log.

Related topic

Navigating the AR System Deployment Management Console

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