Troubleshooting BMC Remedy Developer Studio issues
Q: When I use a preference server, why are some preferences still stored locally?
A: Only the preferences supported by the preference server that you reference can be stored there. BMC Remedy Developer Studio stores other preferences in the Eclipse workspace as it does when you do not use a preference server.
Q: Sometimes, menu commands in the Form, Layout, and Workflow menus are not available (disabled). How do I make them available?
A: This is an Eclipse limitation. The commands in these menus are available only when the corresponding editor has the input focus. When a tab such as the Properties tab has the focus, these commands are not available. To make the editor's commands available, click the editor's tab.
Q: The tabs in my perspective are not where I want them or I can't find them. How I do fix the perspective?
A: When you change the layout of your active perspective by closing tabs or dragging them to different locations, you have customized the perspective, and BMC Remedy Developer Studio remembers the perspective layout when you quit it. Use the Window > Reset Perspective command to set the perspective back to its "factory defaults." When you reset a perspective, all object list tabs are closed.
Q: When I try to start BMC Remedy Developer Studio, it reports that my workspace is locked. How can I unlock my workspace?
A: If BMC Remedy Developer Studio terminates abnormally, it might leave the workspace directory locked. Either restart Windows to unlock the workspace, or select or create another workspace when you restart BMC Remedy Developer Studio.
Q: Where are all the preferences from the Preferences dialog box of BMC Remedy Administrator?
A: the following table lists all BMC Remedy Administrator preferences. For those that are provided in the BMC Remedy Developer Studio Preferences dialog box, it lists the page. For those that are not, it provides the reason.
BMC Remedy Administrator preferences in BMC Remedy Developer Studio
|BMC Remedy Administrator Preferences tab||BMC Remedy Administrator preference||Explanation for BMC Remedy Developer Studio|
|General||Show Status Bar Show Toolbars||Not applicable because BMC Remedy Developer Studio always displays the status bar and the toolbar.|
|Save Window Position and Size on Close||Not applicable because BMC Remedy Developer Studio always saves its window position and size in the workspace on exit.|
|Date Format||Found on the BMC Remedy Developer Studio page of the Preferences dialog box.|
|AR Path||Refers to the location where BMC Remedy Administrator can access macros. Not applicable because BMC Remedy Developer Studio does not have macros.|
|General (continued)||Proxy Server Setting for Java VM||Configured in the devstudio.ini file. For information about configuring BMC Remedy Developer Studio for access through a proxy server, see Configuring AR System for a proxy server.|
|Flat Look On Forms||Not applicable because BMC Remedy Developer Studio always displays forms as they appear in a web browser.|
|Confirmations||Confirmations||Not applicable because you cannot select which confirmations the BMC Remedy Developer Studio displays.|
|Warnings||Found on BMC Remedy Developer Studio page of the Preferences dialog box.|
|Form Fonts||All||Not applicable because BMC Remedy Developer Studio always uses the MS Sans Serif font, which is the default font for BMC Remedy Administrator.|
|Display||Menu preferences||Not applicable because BMC Remedy Developer Studio always displays its menus as pop-up menus.|
|Display Change History||Found on the BMC Remedy Developer Studio page of the Preferences dialog box.|
||Found on the Form page of the Preferences dialog box.|
|Show Field Properties on Field Creation||Not applicable because BMC Remedy Developer Studio always displays field properties in the Properties tab.|
|Web View||Add New Form Action Fields in Web View||Found on the Form page of the Preferences dialog box|
Q: BMC Remedy Developer Studio does not start when Java updates. How do I start BMC Remedy Developer Studio?
A: If BMC Remedy Developer Studio does not start when Java updates, you should manually edit the devstudio.ini file to start the BMC Remedy Developer Studio.
Following is a sample devstudio.ini file:
-clean -vm C:\Program Files\Java\jdk1.8.0_31\bin\javaw.exe -vmargs -Xms512m -Xmx2048m -XX:PermSize=64M -XX:MaxPermSize=256M -XX:+UseCompressedOops -Xverify:none -XX:+UseConcMarkSweepGC -XX:+CMSIncrementalMode -XX:+CMSIncrementalPacing