This documentation supports the 9.0 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

To retrieve an entry

  1. Open the Postman - REST Client.
  2. Create a token. For more information, see Creating a token.
  3. Set the Request URL as http://<server_name>:<port>/api/arsys/v1/entry/HPD:IncidentInterface_Create/Incident Number
  4. Select the operation as GET.
  5. Click Headers.
  6. Enter the following data as key value pair in the header:

    AuthorizationAR-JWT <tokengenerated>
  7. Click Send.
  8. Click Body and verify the details of the Request ID.

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  1. Nikolaj U

    Should work: api/arsys/v1/entry/HPD:IncidentInterface/{incident number}

    Oct 23, 2019 09:30