This documentation supports the 9.0 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Tips for entering dates and times for holidays

The following sections offer tips to help you properly enter dates and times into the Business Time Holidays form.

Entering dates for an international server

When the server resides internationally, it recognizes the short date format of the server. For example, the German Business Time Holiday value would be entered <dd.mm.yy>, which matches the date convention of the locale.

Entering a holiday with no start time

To indicate a holiday without listing a start time, use the following format:

<date>,,  <endTime>



For example:


7/4/04,,5:00:00 P.M.



In this case, the start time defaults to 12:00:00 A.M.

Entering a holiday with no end time

To indicate a holiday without listing an end time use the following format:

<date>,  <startTime>



For example:


7/26/04, 2:00:00 P.M.



In this case, the end time defaults to 11:59:59 P.M.

Entering a holiday with no start time and no end time

To indicate a holiday that lasts the entire 24-hour day, use the following format:

<date>



For example:


7/26/04



In this case, the start time defaults to 12:00:00 A.M. and end time defaults to 11:59:59 P.M.

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