This documentation supports the 9.0 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Settings in the config.properties file

This topic describes the properties in the config.properties file.

The config.properties file is located at <MidtierInstallDirectory>\WEB-INF\classes.

Note

  • When you modify any property, you must restart BMC Remedy Mid Tier for the changes to take effect.
  • The Needs restart flag applies only when you modify properties by using the AR System Configuration Generic UI form. When you modify any property in the config.properties file directly, you must restart BMC Remedy Mid Tier.
Property name
Description
arsystem.session_timeout

Number of minutes for which the current logon session remains inactive. When the time exceeds the arsystem.session_timeout value, you must log on again. For security guidelines see, General security guidelines.

Default value — 90 minutes

Needs restart? — No

arsystem.licenserelease_timeout

Number of seconds before BMC Remedy Mid Tier releases an AR System license for a user, if the user does not log out of mid tier correctly.

Note: To log out correctly, the user must close the last browser window associated with the current HTTP session or navigate away from the mid tier.

Default value — 60 seconds

 Needs restart? — No

arsystem.password

Password to log on to the mid tier configuration tool.

Needs restart? — No

arsystem.arservers.<serverName>.admin_password

Password for an AR System account with administrative privileges. This password must match the Mid Tier Administration Password on the Connection Settings tab in the AR System Administration: Server Information form.

Needs restart? — No

arsystem.arservers.<serverName>.domainDomain name for the AR System server.
arsystem.arservers.<serverName>.port

Port number that the user previously configured to access the AR System server. If you have not configured a port number, leave this field blank.

Needs restart? — No

arsystem.arservers.<serverName>.rpc

Remote Procedure Call (RPC) protocol number that the AR System server uses. The RPC protocol number is used for connection to a private server. If you have not configured an RPC number, leave this field blank.

Needs restart? — No

arsystem.arservers.<serverName>.useshort

Indication that the BMC Remedy Mid Tier always uses the short name of an AR System server.

Needs restart? — No

arsystem.arservers.<serverName>.preload

Indication that preloading of the forms has been enabled for this AR System server.

Values are:

  • true
  • false (default)

Needs restart? — No

arsystem.preference_servers_list

Name of the AR System server designated as a preference server.

If you need multiple preference servers to support different departments or business units, you can specify multiple server names. When you enter more than one preference server, the system searches the list until it finds the first server that matches the user name and uses that server as the preference server.

To add or update preference servers, enter the name of each server that you want to designate as a preference server. To add multiple servers, separate each server name with a comma.

Note: A fully qualified server name is not valid in this field.

Needs restart? — No

arsystem.authentication_serverServer that the mid tier uses to authenticate a user. If an authentication server is specified, the mid tier authenticates with the specified server. The authentication server must already be in the list of mid tier servers on the AR Server Settings page.

If an authentication server is not specified, you can perform the following actions:
  1. Log on with the preference server, if one is specified.
  2. If there is no preference server, log in to the first server listed in the AR Server list.
  3. If that login is not successful, log in to the next server on the list. (A guest login is considered a successful login.)

Needs restart? — No

arsystem.arservers_list

List of AR System servers that are added to the selected mid tier on the AR Server Settings page.

Needs restart? — No

arsystem.homepage_serverAR System server that contains the home page that you want to open when the user logs on

The home page URL: http://midTierServer/contextPath/home

The home page server must be added to the list of mid tier servers in the AR Server Settings page.

The mid tier searches the designated server for the home page. If you have not selected a home page server in the AR System User Preference form, the home page server specified in the AR Server Settings page is used globally . A home page server specified in the AR System User Preferences form takes precedence over the server set in the AR Server Settings page.

The form used for the home page has the following precedence on a specific server:
  1. A form designated in the AR System User Preference form.
  2. The default home form designated in the AR System Administration: Server Information form.
  3. The default home page installed with BMC Remedy AR System.

Needs restart? — No

arsystem.plugin_servers_listName of the AR System server designated as a data visualization module server. You can specify additional servers as backup servers in case the first module server goes down.

To add or update module servers, enter the name of each server you want to designate as a module server. If you are adding more than one server, separate each name with a comma.

Note: A fully qualified server name is not valid in this field.

 Needs restart? — No 
arsystem.show_waiting_cursor

Indication that the wait cursor should be shown.

Values are:

  • #mode 0 — wait cursor off, content-based caching on
  • #mode 1 — wait cursor on, content-based caching off
  • #mode 2 — (default) semi-wait cursor, content-based caching on.
  • #mode 3 — wait cursor off, content-based caching off
  • #mode 4 — wait cursor on, content-based caching on
arsystem.log_level

Level of detail for logging information.

Values are:

  • Fine — The highest level of detail, including the client's IP address
  • Info — Less detail than Fine, but includes the client's IP address
  • Warning — A moderate level of detail. Warnings plus those errors included in the Severe level are logged.
  • Severe — (default) The lowest level of detail; only server start time and error messages are logged

Note: You can see the pre-load start and end timestamp when you set the log level to Info or Warning. Irrespective of the logging level, mid tier logs the pre-load start and end time.

Needs restart? — No

arsystem.log_viewer

Method by which you want to view the log files.

Values are:

  • Console — The log entries are directed to the stderr (System.err) of your servlet engine.
  • File — (default) Data is saved to a file in the specified log directory.

Needs restart? — No

arsystem.log_category

Type of information that should be stored in the log file.

Values are:

  • Reporting — Messages related to reporting
  • Cache — Messages related to definitions, such as forms and active links in the cache
  • Session Management — Messages related to user session construction and expiration, such as logon, logout, or timeout
  • Configuration — Messages related to the config.properties file, such as when it is loaded and changed
  • Flashboards — Messages related to Flashboards
  • Web Services — Messages related to web services
  • Field — Messages related to fields
  • Workflow — Messages related to compilation of workflow (primarily active link actions), such as invalid active links
  • Performance — Messages related to performance, including duration of operations
  • Qualifications and Expressions — Messages related to parsing and compilation of expressions, for example, in active links
  • Servlet — Messages related to servlet handling of http requests, primarily for reporting results of back-channel requests
  • Internal — Internal logging messages
  • ARServer (API/Filter/Database) — Messages related to APIs, filters, and databases. Selecting the ARServer (API/Filter/Database) option, overrides the API logging option and all API logging is redirected to the mid tier log file.
  • Data Visualization Module — Messages related to the data visualization module

Default value — All categories except Flashboards are selected by default.

Needs restart? — No

arsystem.log_formatLog output, which is generated using the standard Java 1.5 logging API, including Simple and XML formatting. Values are:
  • FastText — (default) A basic text file for faster performance, it does not include stack trace information except in the case of Severe log messages.
  • Text — A text file containing details such as JAVA class names and methods.
  • XML— A file in XML format.

Needs restart? — No

arsystem.log_filename

Name of the file with which the log file will be generated.

Default value armidtier%g.log

Needs restart? — No

arsystem.log_filepath

Directory in which the log files are stored.
To change the log directory, enter the absolute (complete) path for the new directory.

Note: You cannot change the log file name.

Default valueC:\Program Files\BMC Software\ARSystem\midtier\logs

Needs restart? — No

arsystem.log_filesize

Maximum size (in kilobytes) a file can reach before a backup copy is automatically made. When the log file reaches this limit, a backup copy is made with the same file name and an incremental number (for example, armidtierN.log).

Default value 10240 KB

Needs restart? — No

arsystem.log_backups

Maximum number of backup files that the system will generate when the log file size exceeds the limit specified in the Maximum Log File Size (arsystem.log_filesize).

Default value — 100 backups

Needs restart? — No

arsystem.log_user

User name for which statements are logged.

After you enter the user name and save changes, a new log file is started. For log messages displayed on the screen, the filter applies only to new entries. Older entries that existed before the user name was changed will still be displayed on the screen, up to the limit set in the View Logs setting.

If the field is left blank, all logs related to the current session are stored, regardless of who is logged in. You can enter only enter one name in this field.

Needs restart? — No

arsystem.pooling_max_
connections_per_server

Maximum number of connections in the AR System server JavaAPI connection pooling.

Default value — 80

Needs restart? — Yes

arsystem.use_connectionpooling

Indication whether the AR Server connection pooling should be used.

Values are:

  • true (default)
  • false

Needs restart? — Yes

arsystem.cache_update_interval

Interval (in seconds) at which the cache information will be automatically updated.

Note: For Development cache mode, the value must be 0. For Production cache mode, the value must be greater than 0.

Default value — 86400 seconds

Needs restart? — No

arsystem.cache_update_neededIndication that the cache is updated automatically. You can still update the cache manually by clicking the Sync / Flush Cache button.

Values are:
  • On - (default) The cache is updated automatically at the interval that you specify in the Definition Change Check Interval field.
  • Off - The cache is not updated automatically.
arsystem.crt_working_dir

Working directory where the BMC Remedy Mid Tier saves the report definitions. These report definitions are collected by the relevant report engine (Web, AR System, or BOXI/Crystal).

Enter the complete (absolute) path for this directory, for example: ARSystemInstallDir\midtier\reports.

If this directory is not under the web server’s root document directory, you must configure your web server with a virtual directory to point to this directory.

Default value — C:\Program Files\BMC Software\ARSystem1\midtier\reports

Needs restart? — No

arsystem.crtXI_location

URL prefix, including the host name and port number, if any, that is used to access the mid tier or AR Web ReportViewer on the BOXI or Crystal Reports server.

For example, if the URL for the BMC Remedy Mid Tier on the BOXI or Crystal Reports server machine is http://hostName:8080/arsys/, enter http://hostName:8080.

If the context path is not arsys, then include the context path: http://hostName/contextPath or http://hostName:portNumber/contextPath

Needs restart? — No

arsystem.ws_anonymous_user

User name for an anonymous web service user.

Needs restart? — No

arsystem.ws_anonymous_pwd

Password for an anonymous web service user.

Needs restart? — No

arsystem.browser_version_error

Flag that indicates whether browser version error message is on or off.

If you use an unsupported browser, you can use this setting to turn the error message on or off.

Values are:

  • On (default)
  • Off

Needs restart? — No

arsystem.authenticator

Fully qualified class name of the login authentication module to be used, such as DefaultAuthentication or AtriumSSOAuthenticator.

Default value com.remedy.arsys.session.DefaultAuthenticator

Needs restart? —  Yes

arsystem.authenticator.sso.enckeyEncryption key, if SSO Authentication is used

Needs restart? —Yes
ardev.webwriter.comments

Comments that are added to the generated HTML that is cached by the mid tier to make the workflow debugger output more readable

Values are:

  • true
  • false (default)

Needs restart? — No

ardev.webwriter.whitespace

White space that is added to comments in the generated HTML that is cached by mid tier to make the workflow debugger output more readable

Values are:

  • true
  • false (default)

Needs restart? — No

ardev.webwriter.indent 

Indentation that is added to comments in the generated HTML that is cached by mid tier to make workflow debugger output more readable

Values are:

  •  true
  •  false (default)

Needs restart? — No

ardev.jswriter.comments

Comments that are added in the generated JS that is cached by mid tier to make workflow debugger output more readable

Values are:

  • true
  • false (default)

Needs restart? — No

ardev.jswriter.whitespace

White space that is added in the generated JS that is cached by mid tier to make workflow debugger output more readable

Values are:

  • true 
  • false (default)

Needs restart? — No

ardev.jswriter.indent

Indentation that is added in the generated JS that is cached by mid tier to make workflow debugger output more readable

Values are:

  • true 
  • false (default)

Needs restart? — No

ardev.allow_unconfigured_servers

Indication that server information for an AR System server that is not configured in mid tier can be retrieved

Values are:

  • true 
  • false (default)
Needs restart? — Yes
arsystem.js_profile

Indication that the javascript generated from active links should be profiled and shown in the workflow logs

Values are:

  • true
  • false (default)

Needs restart? — Yes

arsystem.image.spinnerupName of the image from resources folder to use as the UP spinner for an integer field

Default value mt_sprites.gif
Needs restart? — Yes
arsystem.image.spinnerdown Name of the image from resources folder to use as the DOWN spinner for an integer field

Default value mt_sprites.gif
Needs restart? — Yes
arsystem.image.diaryName of the image from resources folder to use as an icon for a diary field

Default value — field_diary_empty.gif
Needs restart? — Yes
arsystem.image.calendarName of the image from resources folder to use as an icon for a calendar

Default value mt_sprites.gif
Needs restart? — Yes
arsystem.image.currencyName of the image from resources folder to use as an icon for a currency field

Default value mt_sprites.gif
Needs restart? — Yes
arsystem.image.menuName of the image from resources folder to use as an icon for a menu

Default value mt_sprites.gif
Needs restart? — Yes
arsystem.image.textName of the image from resources folder to use as an icon for a character field

Default value — mt_sprites.gif
Needs restart? — Yes
arsystem.image.timeName of the image from resources folder to use as an icon for a time field

Default value — mt_sprites.gif
Needs restart? — Yes
arsystem.image.tablechunkleftName of the image from resources folder to use as an icon for a left chunk image in a table field

Default value — chunking_sprite.png
Needs restart? — Yes
arsystem.image.tablechunkdownName of the image from resources folder to use as an icon for a down chunk image in a table field

Default value — menu_down.gif
Needs restart? — Yes
arsystem.image.tablechunkright

Name of the image from resources folder to use as an icon for a right chunk image in a table field

Default value — chunking_sprite.png
Needs restart? — Yes

arsystem.image.openName of the image from resources folder to use as an icon for a file upload button

Default value — mt_sprites.gif
Needs restart? — Yes
arsystem.image.editName of the image from resources folder to use as an icon for an edit button

Default value — field_edit.gif
Needs restart? — Yes
arsystem.image.rtf

Name of the image from resources folder to use as an icon for an RTF button

Default value — field_rtf.gif
Needs restart? — Yes

arsystem.flash.image.spinnerupName of the image from resources folder to show the UP spinner for an integer field in flashboards

Default value — spinner_up.gif
Needs restart? — Yes
arsystem.flash.image.spinnerdownName of the image from resources folder to show the DOWN spinner for an integer field in flashboards

Default value — spinner_down.gif
Needs restart? — Yes
arsystem.flash.image.diaryName of the image from resources folder to be shown as an icon for a diary field in flashboards

Default value — field_diary_empty.gif
Needs restart? — Yes
arsystem.flash.image.calendarName of the image from resources folder to be shown as an icon for a calendar in flashboards

Default value — field_calender.gif
Needs restart? — Yes
arsystem.flash.image.currencyName of the image from resources folder to be shown as an icon for a currency field in flashboards

Default value — field_currency.gif
Needs restart? — Yes
arsystem.flash.image.menuName of the image from resources folder to be shown as an icon for a menu in flashboards

Default value field_menu.gif
Needs restart? — Yes
arsystem.flash.image.text

Name of the image from resources folder to be shown as an icon for a character field in flashboards

Default value — field_text.gif
Needs restart? — Yes

arsystem.flash.image.timeName of the image from resources folder to be shown as an icon for a time field in flashboards

Default value — field_time.gif
Needs restart? — Yes
arsystem.flash.image.tablechunkleftName of the image from resources folder to be shown as an icon for left chunk image in a table field in flashboards

Default value — chunking_sprite.png
Needs restart? — Yes
arsystem.flash.image.tablechunkdownName of the image from resources folder to be shown as an icon for down chunk image in a table field in flashboards

Default value — menu_down.gif
Needs restart? — Yes
arsystem.flash.image.tablechunkrightName of the image from resources folder to be shown as an icon for right chunk image in a table field in flashboards

Default value — chunking_sprite.png
Needs restart? — Yes
arsystem.flash.image.openName of the image from resources folder to be shown as an icon for file upload button in flashboards

Default value — field_open.gif
Needs restart? — Yes
arsystem.scale_factor_X Amount of space to be left for setting margins in table cells

Default value 1
Needs restart? — Yes
arsystem.scale_factor_Y Amount of space to be left for setting margins in table cells

Default value 1
Needs restart? — Yes
arsystem.enableHttpTrace

Flag that enables recording of an http trace by a web server for every request in mid tier

Values are:

  • true (default)
  • false 
Needs restart? — Yes
arsystem.resource_expiry_intervalTime limit (in seconds) for which resources (such as images, .css files, and JavaScript files) can be used

If you close a form and open it again within the specified expiry time, the image is cached and is not downloaded again. This property helps increase the performance of mid tier. For security guidelines see, General security guidelines.


Default value 86400 seconds
Needs restart? — No
arsystem.formhtmljs_expiry_intervalTime limit (in seconds) for which a form's generated HTML and JS data can be used

If you close a form and open it again within the specified expiry time, the HTML and JS data is cached and is not downloaded again. This property helps increase the performance of mid tier.

Default value 86400 seconds
Needs restart? — No
arsystem.enableContentCompression

Flag that enables content compression for userdata.js and AppList.html. This property helps improve the performance of mid tier especially when a large amount of data is returned by these files.

Values are:

  • true (default)
  • false

Needs restart? — No

arsystem.prefer_native_views

Default view, standard or web view, for the view type selection

Note: This setting is evaluated when the system progresses through the view selection algorithm.

If no view is specified and the  Prefer Standard/Windows Views check box is:

  • true — The browser displays the standard view of the form.
  • false — (default) The browser displays the web view of the form, if one is available. If no web view is available, the standard view is displayed.
Needs restart? — No
arsystem.enableBackChannelCompressionFlag that enables the content compression for the html and JS data returned from the backchannel calls. This property helps improve mid tier performance when a large amount of data is returned.

Values are:
  • true (default)
  • false

Needs restart? — No

arsystem.ehcache.overflowToDiskFlag that indicates whether the mid tier cache persists items to disk so that they survive between JVM restarts

Note: If you enable this setting, BMC recommends that you disable the arsystem.ehcache.overflowToDiskTemp setting to avoid possible duplication of cache items on disk when mid tier is running.

Values are:
  • true (default)
  • false

Needs restart? — Yes

arsystem.ehcache.overflowToDiskTemp

Flag that indicates whether the mid tier cache can overflow cache items temporarily to disk

These cache items do not survive between JVM restarts. To maintain cache items between JVM restarts, set the value of the arsystem.ehcache.overflowToDisk property to true and set the value of this property  to false.

Note: Setting this property to True might create duplicate cache items.

Values are:

  • true
  • false (default)

Needs restart? — Yes

arsystem.ehcache.maxElementsOnDisk

Maximum number of objects to be kept in the mid tier cache's disk storage

Default value —  2147483647

Needs restart? — Yes

arsystem.ehcache.diskcache.maxElements
InMemory

Maximum number of objects to be kept in memory for the disk cache component of the mid tier cache. When the number of total objects in the disk cache goes beyond this limit, these objects are stored  on the disk.

Default value —  1

Needs restart? — Yes

arsystem.ehcache.memoryStoreEvictionPolicy

Policy with which objects are swapped between memory and disk

Default value —  LRU

Needs restart? — Yes

arsystem.ehcache.midTierCacheDir

Indication that when the arsystem.ehcache.midTierCacheDir setting is blank, the default cache for BMC Remedy Mid Tier is the mid tier installation directory or cache.

Needs restart? — Yes

arsystem.ehcache.midTierCacheTempDir

Indication that when the arsystem.ehcache.midTierCacheTempDir setting is blank, the default temporary cache for BMC Remedy Mid Tier is the mid tier installation directory or cache.

Needs restart? — Yes

arsystem.ehcache.referenceMaxElements
InMemory

Default maximum elements in the memory

You can use this property to override the arsystem.ehcache.maxElementsInMemory setting.

Default value —  1250

Needs restart? — Yes

arsystem.ehcache.referenceMaxElementsIn
MemoryWeight.formImages

Default maximum element weight for form images cache

To get the exact number of objects in the memory, you must multiply the value of this setting with the value of the arsystem.ehcache.referenceMaxElementsInMemory setting.

Default value —  0.104

Needs restart? — Yes

arsystem.ehcache.referenceMaxElementsIn
MemoryWeight.activeLinks

Default maximum  element weight for activelinks cache

To get the exact number of objects in the memory, you must multiply the value of this setting with the value of the arsystem.ehcache.referenceMaxElementsInMemory setting.

Default value —  4.904

Needs restart? — Yes

arsystem.ehcache.referenceMaxElements
InMemoryWeight.groups

Default maximum element weight for groups cache

To get the exact number of objects in the memory, you must multiply the value of this setting with the value of the arsystem.ehcache.referenceMaxElementsInMemory setting.

Default value —  0.025

Needs restart? — Yes

arsystem.ehcache.referenceMaxElements
InMemoryWeight.roles

Default maximum element weight for roles cache

To get the exact number of objects in the memory, you must multiply the value of this setting with the value of the arsystem.ehcache.referenceMaxElementsInMemory setting.

Default value —  0.036

Needs restart? — Yes

arsystem.ehcache.referenceMaxElements
InMemoryWeight.js

Default maximum element weight for JS cache

To get the exact number of objects in the memory, you must multiply the value of this setting with the value of the arsystem.ehcache.referenceMaxElementsInMemory setting.

Default value —  0.195

Needs restart? — Yes

arsystem.ehcache.referenceMaxElements
InMemoryWeight.displayedFields

Default maximum element weight for displayed fields cache

To get the exact number of objects in the memory, you must multiply the value of this setting with the value of the arsystem.ehcache.referenceMaxElementsInMemory setting.

Default value —  0.157

Needs restart? — Yes

arsystem.ehcache.referenceMaxElements
InMemoryWeight.fieldMaps

Default maximum element weight for fieldmaps cache

To get the exact number of objects in the memory, you must multiply the value of this setting with the value of the arsystem.ehcache.referenceMaxElementsInMemory setting.

Default value —  0.323

Needs restart? — Yes

arsystem.ehcache.referenceMaxElements
InMemoryWeight.sysdata

Default maximum element weight for sysdata cache

To get the exact number of objects in the memory, you must multiply the value of this setting with the value of the arsystem.ehcache.referenceMaxElementsInMemory setting.

Default value —  1.202

Needs restart? — Yes

arsystem.ehcache.referenceMaxElements
InMemoryWeight.compiledForms

Default maximum element weight for compiled forms cache

To get the exact number of objects in the memory, you must multiply the value of this setting with the value of the arsystem.ehcache.referenceMaxElementsInMemory setting.

Default value —  1.14

Needs restart? — Yes

arsystem.ehcache.referenceMaxElements
InMemoryWeight.forms

Default maximum element weight for forms cache

To get the exact number of objects in the memory, you must multiply the value of this setting with the value of the arsystem.ehcache.referenceMaxElementsInMemory setting.

Default value —  0.4

Needs restart? — Yes

arsystem.ehcache.referenceMaxElements
InMemoryWeight.html

Default maximum element weight for html cache

To get the exact number of objects in the memory, you must multiply the value of this setting with the value of the arsystem.ehcache.referenceMaxElementsInMemory setting.

Default value —  0.195

Needs restart? — Yes

arsystem.ehcache.referenceMaxElements
InMemoryWeight.formFields

Default maximum element weight for form fields images cache

To get the exact number of objects in the memory, you must multiply the value of this setting with the value of the arsystem.ehcache.referenceMaxElementsInMemory setting.

Default value —  8.577

Needs restart? — Yes

arsystem.ehcache.referenceMaxElements
InMemoryWeight.sharedResources

Default maximum element weight for shared resources cache

To get the exact number of objects in the memory, you must multiply the value of this setting with the value of the arsystem.ehcache.referenceMaxElementsInMemory setting.

Default value —  0.1

Needs restart? — Yes

arsystem.ehcache.referenceMaxElements
InMemoryWeight.syncRelationships

Default maximum element weight for sync relationships cache

To get the exact number of objects in the memory, you must multiply the value of this setting with the value of the arsystem.ehcache.referenceMaxElementsInMemory setting.

Default value —  0.4

Needs restart? — Yes

arsystem.ehcache.referenceMaxElements
InMemoryWeight.actorViews

Default maximum element weight for actor view cache

To get the exact number of objects in the memory, you must multiply the value of this setting with the value of the arsystem.ehcache.referenceMaxElementsInMemory setting.

Default value —  0.32

Needs restart? — Yes

arsystem.ehcache.referenceMaxElements
InMemoryWeight.actorViewsMapping

Default maximum element weight for actor views mapping cache

To get the exact number of objects in the memory, you must multiply the value of this setting with the value of the arsystem.ehcache.referenceMaxElementsInMemory setting.

Default value —  0.32

Needs restart? — Yes

arsystem.ehcache.referenceMaxElements
InMemoryWeight.hashCache

Default maximum element weight for hash cache

To get the exact number of objects in the memory, you must multiply the value of this setting with the value of the arsystem.ehcache.referenceMaxElementsInMemory setting.

Default value —  200

Needs restart? — Yes

arsystem.ehcache.referenceMaxElements
InMemoryWeight.refCount

Default maximum element weight for ref count cache

To get the exact number of objects in the memory, you must multiply the value of this setting with the value of the arsystem.ehcache.referenceMaxElementsInMemory setting.

Default value —  0.4

Needs restart? — Yes

arsystem.ehcache.peerListener.scheme

Replication scheme with which the selected listeners interact. Each peer provider has a scheme name that  can be used by caches to specify a replication type.

Values are:

  • RMI (default)
  • JMS
  • Jgroups

Note: This setting is used by ehCache internally.

Needs restart? — Yes

arsystem.ehcache.enableStatsFlag that indicates whether the cache statistics records cache hits and misses

Values are:
  • true
  • false (default)

Needs restart? — Yes

arsystem.enable_AnimationFlag that indicates whether animation in Javascript should be enabled. This applies to animations, such as open dialog and flashboard.

Values are:
  • true (default)
  • false

Needs restart? — No

arsystem.xmlhttp.getFlag that indicates whether the AJAX calls made within the Backchannel requests use the http GET or POST method while sending requests to BMC Remedy Mid Tier

Values are:
  • true — (default) Requests are sent by using the GET method
  • false — Requests are sent by using the POST method

Needs restart? — No
For security guidelines see, General security guidelines

arsystem.windowiis.installedFlag that indicates whether mid tier is running on the IIS server. This setting is used to display the information on the configuration overview page.

Values are:
  • true
  • false (default)

Needs restart? — No

flashboards.showgraphinflash

Indication that charts are drawn by.using either Flash (interactive) or JFreeChart (image) in Flashboards

Default value — 1

Needs restart? — Yes

flashboards.min_flex_width

Minimum width of a chart in Flashboards

Default value — 260

Needs restart? — No

flashboards.min_flex_height

Minimum height of a chart in Flashboards

Default value —  200

Needs restart? — No

arsystem.searches.maxAllowed

Maximum number of search qualifications that can be stored for a user

Default value — 90

Needs restart? — Yes

arsystem.enableMidTierPerfMBeanFlag that indicates whether the mid tier performance Mbean is deployed on startup and whether mid tier can provide additional monitoring parameters through JMX

Values are:

  • true
  • false (default)

Needs restart? — Yes

arsystem.max_number_of_prefetch_thread

Maximum number of threads spawned during the preload operation. This parameter is per AR System server.

Default value — 4

Needs restart? — Yes

arsystem.response.hostipFlag that indicates whether the ARRESPONSEHOSTIP header is added to every response that goes out from the mid tier.

Values are:
  • true — Adds the header to every response, with the value as client IP address. This header can be used in load balancer or other proxies to create rules.
  • false —  (default) Does not add the header.

Needs restart? — No

arsystem.allow.returnback.urlFlag that indicates whether direct access URL through LoginServlet is allowed

Values are:

  • true (default)
  • false

Needs restart? —
For security guidelines see, General security guidelines.  

arsystem.daemonthread_priority

Priority for the daemon threads spawned from BMC Remedy Mid Tier for background threads, such as preload and synch

Default value — 4

Needs restart? — Yes

arsystem.serverinfo.alertschema.update.interval

Time interval to verify whether the server information cached in mid tier is considered old. If this value is reached or exceeded, the server information is recached.

Default value — 604800

Needs restart? — No

arsystem.plugin_securitycheckFlag that indicates whether the cross-site script attack detection should be checked for plugins

Values are:

  • true (default)
  • false

Needs restart? — No

arsystem.use_connectionpoolingFlag that indicates whether to use connection pooling for the AR System server

Values are:

  • true (default)
  • false

Needs restart? — Yes

arsystem.flash.detect_flashplayer

Flag that indicates whether the validation for the flash plugin in the browser should be performed on the login page

Values are:

  • true (default)
  • false

Needs restart? — No

arsystem.maxRetrieveForAutoCompleteMenuMaximum number of items returned from a menu expand query

Default value — 300

Needs restart? — No

arsystem.autoCompleteTypingTimeoutTimeout value for the auto complete functionality after which the auto complete menu will disappear

Default value — 400

Needs restart? — No

arsystem.min_entries_for_streamingMinimum number of entries retrieved in a native report after which the information is transferred to the browser

Default value — 1000

Needs restart? — No

arsystem.flash.enable_ui_rendering

Flag that indicates whether the HTML user interface should be rendered by using flash objects or simple HTML and images

Values are:

  • true (default)
  • false

Needs restart? — No

arsystem.emit_X_UA_compatible_mode

Flag that indicates whether to emit compatible mode for browsers

Values are:

  • true (default)
  • false

Needs restart? — No

arsystem.nativereport.onscreen_max_entriesMaximum number of entries that will be displayed on the screen for native reports

Default value — 2000

arsystem.FileExport_max_entriesMaximum number of entries that will be displayed for native reports while exporting to a file

Default value — 2000

Needs restart? — No

arsystem.webreport.onscreen_max_entries

Maximum number of entries that will be displayed on the screen for web (BIRT) reports

Default value — 2000

Needs restart? — No

arsystem.objectlist

Flag that indicates whether the object list is enabled on mid tier

Values are:

  • true (default)
  • false

Note: When set to true, ensure that the corresponding form to display object the list is imported on the AR System server.

Needs restart? — No

arsystem.enableSkins

Flag that indicates whether skins are enabled on the mid tier.

Values are:

  • true (default)
  • false

Needs restart? — No

arsystem.inclusion_attachment_extensions

Comma-separated list of all file extensions that are allowed for attachments.

Note: Attachment security must be defined on the server side for this property to have any effect. For more information, see Setting security restrictions on file uploads.

Needs restart? — No

arsystem.inclusion_goto_urls

Comma-separated list of URLs that are allowed in the goto request parameter of LoginServlet and LogoutServlet so that the user is automatically redirected to the specified URL.

Needs restart? — No
For security guidelines see, General security guidelines.   

arsystem.myreport.report_cache_limit

Maximum number of reports that will be saved for quick reports.

Default value — 20

Needs restart? — No

arsys.arf.atssoconfirmpwd

Plugin used by the BMC Remedy AR System server to fetch the user password information from the BMC Atrium Single Sign-On (SSO) server.
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Comments

  1. Andreas Wiencek

    According to BMC Support arsystem.inclusion_attachment_extensions only works in conjunction with Attachment Security on server side.

    May 21, 2015 07:36
    1. Amit Durgapal

      Hello Andreas,

      Thank you for your comment. I will discuss this with the concerned SME and update the topic as soon as possible.

      Thanks,

      Amit

      May 22, 2015 06:11
    1. Amit Durgapal

      I have updated the topic with a note.

      Thanks,

      Amit

      May 29, 2015 05:35