This documentation supports the 9.0 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Setting up an authentication alias

This section describes how to set up an authentication alias. An authentication alias enables you to use an alternate user name (User Name Alias) or an authentication string (Authentication String Alias) when the operating system or an AR System External Authentication (AREA) plug-in is performing the authentication. The User Name Alias and the Authentication String Alias operate independently of one another, so you can use both or either one alone. Topics include:

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