This documentation supports the 9.0 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Setting migration retry options

Retry options enable you to specify if BMC Remedy Migrator should stop a migration and attempt recovery if the server crashes, is stopped by another user, or becomes too busy to return results. Earlier, BMC Remedy Migrator would continue to migrate all objects even when the server stopped functioning.

You can also specify the number of retries and the time (in seconds) between retries. The default number of tries is 3, and the default wait time is 300 seconds.

To set retry options

  1. Select Tools > Options.
  2. Select Migration > Retry Options.
  3. In the Number of Times to Retry (the following figure), enter a number, or accept the default value of 3. If you want no retries, enter 0.
  4. In the Seconds to Wait Between Retries, enter a number, or accept the default of 300 seconds.
  5. Click OK.

Retry options

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