This documentation supports the 9.0 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Scheduling reports

An administrator can assign the Job Scheduler role to groups so that members can create or modify a schedule that specifies when a report listed in the Report Console is run and published (called report scheduling).

Note

Only administrators can schedule reports.

Prerequisites for scheduling reports

To schedule reports you must have Job scheduler role in your role list.

  1. On the BMC Remedy AR System Administration Console, open the Roles form and search for Role name as Job Scheduler.
  2. In the Production field, select the Reporting User group.
  3. Open the User form and assign the Reporting User to the Group List field.
  4. Login to BMC Remedy AR System and verify if the user has the permission to publish/schedule Web reports.
    For more information on scheduling reports, see the following section.

To schedule reports

  1. In the Report Console list, locate the report that you want to publish.
  2. Select the report and click Schedule.
  3. If a schedule has not been defined for the report, click New to create a schedule for publishing a report.
  4. (optional) To modify an existing schedule that is defined for a selected report, click Edit.
  5. Select the date and time to publish the report.
  6. In the Recurrence section, select one of the following:

    Options Descriptions
    Run Once to run and publish the report only once.
    Daily

    to run and publish the report every day, or in a regular interval of less than a week.
    Perform the following:

    1. In the Every field, specify the interval to publish the report. For example,
      • Enter 1 to publish every day.
      • Enter 2 to publish every alternate days.
      • Enter 3 to publish after every three days.
    2. Select the date and time to stop the report publishing.
    Weekly

    to run and publish the report on a particular day or days of every week or regular week interval.
    Perform the following:

    1. Enter a number to specify the week interval.
    2. Select the day or days you want the report to publish.
    3. Select the date and time to stop the report publishing.
    Monthly

    to run and publish the report on a particular day of every month or regular month interval.
    Perform the following:

    1. Specify or select the day and month interval.
    2. Select the date and time to stop the report publishing.
  7. Click Next.
  8. Specify the details for report publishing. For more details, see Publishing reports.
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