Planning BMC Remedy AR System installation in an enterprise environment
The following table helps you plan your BMC Remedy AR System implementation in an enterprise environment. Each link in the column leads you to key information about the component such as; knowledge of common issues that you might encounter, actions that you should avoid, security considerations, and third-party for your enterprise setup.
|Topic||AR System Server||Mid tier||Email Engine||Assignment Engine||Approval Server||BMC Atrium CMDB|
See Installing section from the BMC Remedy ITSM 9.0 Deployment online documentation.
|Scalability and high availability|
|Web servers and JSP/servlet engines|
|Single sign-on (SSO)|
|Log files and monitoring|
Configuring Email Engine for maximum performance
|Internationalization and localization|
|Common problems and tips|
|Import and reconciliation|
|Links to federated systems|
|Making changes to classes or attributes|
|Collecting information for support|