This documentation supports the 9.0 version of Remedy Action Request System.

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Organizing data in a directory service

Data in a directory service is organized differently from traditional database applications. Traditional database applications organize data in tables that have a fixed number of columns. Each row in a table represents a single entity and contains a value for each column in the table.

A directory service organizes data as a collection of objects. Each object is characterized by one or more object classes that define the values, or attributes, that the object defines. In addition, objects might be grouped into organizational units.

Because of these differences, there is no one-to-one mapping between rows/columns/tables and objects/attributes/object classes. The following table shows relationships among directory service, AR System, and typical database concepts.

Directory service

AR System

Database

Object class

Form

Table

Attributes

Field

Column

Object

Entry

Row

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