This documentation supports the 9.0 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Navigating the BMC Remedy AR System Administration Console

This topic explains how to navigate the AR System Administration Console interface to configure servers and clients to work with BMC Remedy AR System.

In this topic:

  1. In a browser, go to the following URL address:
    http://<midTierServerInstallDir>/arsys/forms/<serverName>
  2. Log in.
  3. Select AR System Administration > AR System Administration Console.

The AR System Administration Console gives you access to many administrator functions in BMC Remedy AR System. The console is part of the AR System Server Administration plug-in, which consists of a library file and a deployable application. (The plug-in is installed as part of the AR System server installation.)

AR System Administration Console
(Click the image to expand it.)



The following sections describe the categories available in the AR System Administration Console.

This category enables you to configure and search for centralized administrator preferences, which are discussed in Setting user preferences.

  • My Admin

  • Search Admin

This category enables you to configure and search for centralized user preferences, which are discussed in Setting user preferences.

  • My User Preferences

  • My Central Files

  • Search User Preferences

  • Search User Central Files

  • Search User Search Preferences

Types of browser searches for end users

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