This documentation supports the 9.0 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Merging data

Data options enable you to select how BMC Remedy Migrator should merge new data with existing data. "Data" is defined as the entries within forms.

To select Data options

  1. Select Tools > Options.
  2. Select Migration > Data.
  3. In the Data Merging options area (the following figure), select how BMC Remedy Migrator should merge new data with existing data:
    • Reject Duplicate Records — BMC Remedy Migrator generates an error for records with existing request IDs.
    • Generate New ID for All Records — BMC Remedy Migrator creates a new request ID for all records.

      Note

      This option is not supported for migrations in which the destination is a file.

    • Replace Old Record with New Record — BMC Remedy Migrator replaces old record information with new record information.
    • Update Old Record with New Record's Data — BMC Remedy Migrator merges old record information with new record information.

      Data options
  4. For each data merging option, select one or both settings:
    • Ignore Required Fields
    • Ignore Pattern Checking
  5. In the Default Data Migration Mode section, select which data records to migrate:
    • Do not migrate any records.
    • Migrate all records.
    • Migrate query selection.
    • Migrate first numberOfRecords records.
  6. Click OK.

Note

The Related Workflow options section is available only when the destination is a server; not available if the destination is a migrator file.

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