This documentation supports the 9.0 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Managing saved searches

This section describes how to enable, disable, or delete existing saved searches. Disabling a search removes it from the list of searches, but keeps the search data.

Enabling or disabling a search

  1. From the toolbar, select Searches > Manage My Searches.

    Manage Search dialog box
    (Click the image to expand it.)

  2. In the Manage Search dialog box, select the search you want to enable or disable, and click the Enable or Disable button.
    If a search is not yet selected in the Manage Search dialog box, the default button label of Disable is displayed.
    The state of the search changes to either Enabled or Disabled, depending on your action. If the search is disabled, it no longer appears in the search menu on the toolbar, but the search data is still stored in the AR System Searches Preference form.
  3. Click Save to save your changes.

Deleting a search

  1. Select the search you want to delete.
  2. Click Delete.
  3. Click Save.
    The search is deleted from the list in the Manage Searches dialog box, from the search menu, and from the AR System Searches Preference form. To restore a deleted search, you must recreate and save it.
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