This documentation supports the 9.0 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Ignoring overlay and custom objects at runtime

By default, BMC Remedy Developer Studio and the BMC Remedy AR System server are configured to work with and execute overlay and custom objects. To work only with origin objects at design time, runtime, or both, follow the instructions in this section.

By default, the AR System server performs operations on overlay and custom objects at runtime and ignores overlaid (origin) objects. You can, however, configure the server to execute overlaid objects at runtime and to ignore overlay and custom objects unless an operation's control record specifies an overlay group. (This exception enables clients to specify that the server should execute an overlay or an origin object.)

To ignore overlay and custom objects at runtime

  1. Open the AR System Administration:AR System Configuration Generic UI form. 
  2. Change the value of the Overlay-mode option from 1 to 0.
    For more information on updating the AR System Administration:AR System Configuration Generic UI form, see Updating configuration settings by using the AR System Configuration Generic UI form.
  3. Restart the AR System server to apply your changes.
  4. (Optional) You can reconfigure the server to execute overlays and custom objects by resetting the Overlay-mode option to 1 and restarting the server.
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