This documentation supports the 9.0 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Forcing new users to change their passwords

To force new users to change their passwords:

  1. From the BMC Remedy AR System Administration Console, click System > General > Password Management Configuration.
    (Click on the image to expand it.)
  2. In the User Password Management Configuration form, select the New User Must Change Password check box.
  3. Click Save. Now, when you create a user, the user is prompted to change the password the first time the user logs in.
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