This documentation supports the 9.0 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Forcing all users to change their passwords

To force all users to change their passwords:

  1. From the BMC Remedy AR System Administration Console, click System > General > Password Management Configuration.
    (Click on the image to expand it.)
  2. In the User Password Management Configuration form, select the Enforce Policy and Restrictions check box if it is not already selected.
  3. Complete the fields in the Enforcement Policy and Restrictions sections. For more information about these fields, see: 
  4. Click Save.
    All users are forced to change their passwords at their scheduled expiration date. When users change their passwords, they must enter the old password once and the new password twice.
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