This documentation supports the 9.0 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Exporting and saving working lists

Follow the steps given below to export and save working lists.

To export the objects in a working list

  1. In the Working Lists branch of the server branch in the AR System Navigator, right-click the name of the list and select Export Working List Content.
  2. In the Export To File dialog box, select or enter a file to write the object definitions to.
  3. Click Save to start the export operation.
    For descriptions of the related options, see Exporting object definitions, views, and applications.

To save a working list as import/export commands

  1. In the Working Lists branch of the server branch in the AR System Navigator, right-click the name of the list and select Save as Import/Export Commands.
  2. In the Save as Import/Export Commands dialog box, select or enter a file to write the import/export commands.
  3. Click Save to create the file.
    For the use of this XML file, see Using buttons and menu bar items to execute active links.
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