This documentation supports the 9.0 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Enabling plug-ins

BMC Remedy AR System plug-ins enable you to extend AR System server functionality to external data (data not contained in the AR System database). This section describes each type of AR System plug-in and provides general information about plug-ins.


To extend client functionality, you use the AR System C API or Java API. See Integration considerations, Creating and executing BMC Remedy AR System C API programs and BMC Remedy AR System Java API overview.

This section contains information about:

For information on BMC Remedy ITSM Process Designer  , Issues with the ARID plug-in  and BMC Remedy ITSM Social Plug-in  refer to the topics in BMC Remedy IT Service Management Suite documentation.

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