This documentation supports the 9.0 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Configuring the Email Engine for a server group

If the port number (RMIPort) for email administration in BMC Remedy Email Engine is different from the default (1100), set the corresponding option in the BMC Remedy AR System server ar.cfg (ar.conf) file to the same port number.

For a single email engine configuration, the syntax is: Server-Group-Email-Admin-Port: 2020

If multiple email engines are configured for the server, each engine must have a unique RMIPort. For a multiple email engine configuration, use semicolons to separate the RMIPort numbers: Server-Group-Email-Admin-Port: 2020;2030;2040

This enables the server to communicate email administration information to BMC Remedy Email Engine during server group processing. When multiple port numbers are specified, the server sends the same information to each port number.

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