This documentation supports the 9.0 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Configuration settings

The centralized configuration forms contain the configuration settings or options for the following components:

  • BMC Remedy AR System server
  • BMC Remedy Mid Tier
  • BMC Remedy Approval Server
  • BMC Remedy Email Engine
  • BMC Remedy Java plug-in server
  • BMC Remedy Shared (Shared parameters for all components)

When you change a configuration setting in the  AR System Administration:Server Information form (AR System server), the AP:Admin-ServerSettings form (Approval Server), or the AR System Administration: Plugin Server Information form (BMC Remedy Java plug-in server), the configuration settings and their new values appear in the centralized configuration forms. You can also change the configuration settings using the AR System Configuration Generic UI form.

Notes

  • Changes to the ar.cfg (ar.conf) file for some settings are reflected in the centralized configuration forms for backward compatibility, and changes to those settings in the centralized configuration forms are reflected in the ar.cfg (ar.conf) file.
  • BMC recommends that you update the configuration settings by using the UI where possible.
  • For information about configuring mid tier properties, see Settings in the config.properties file.

For a list of all configuration settings, see:

Note

While upgrading the BMC Remedy AR System server, the value of the Configuration-Name setting is mapped to the Server-Connect-Name setting. If the Server-Connect-Name setting is not present, then the value is mapped to the Server-name setting.

Was this page helpful? Yes No Submitting... Thank you

Comments