This documentation supports the 9.0 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Capturing application performance with the Mid-Tier Profiler

Turn on the Mid-Tier Profiler to gather performance information about the client side (JavaScript) code on the mid tier. The profiler shows how much time was spent on a particular method (such as a table refresh).

When the profiler is turned on, Show Profile and Clear Profile buttons appear in the mid tier toolbar (if enabled) when forms are viewed in the browser. Click Show Profile to display all the profiled data up to that point. Click Clear Profile to clear all profiled data from memory.


The Mid-Tier Profiling option is normally used during development of an application because when you turn on the profiler, all users have access to the profile.

Activating the Mid-Tier Profiler

Set the value to True to activate profiling. Set the value to False to deactivate profiling.

Click Save Changes, to save the selected value. Click Reset Defaults to change the value to the default of True.


Changing this value requires that you restart the web server.

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