This documentation supports the 9.0 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Capacity chart

Capacity charts (the following figure and the following figure) display the value in the percentage form. Capacity chart can be a single bar with two or more sections or multiple bars that are of equal size stacked one above the other.

Some features of the capacity flashboards are:

  • embedded, stacked bar with horizontal layout
  • Y axis line and labels are invisible
  • X axis line is invisible but labels are visible on the top of the bars

Each colored bar or section represents a task or an entity. The length of the bar represents 100% of the task or the entity. The tooltip on the flashboard displays the percentage of task progress or entity group.


The value on each bar or section is the actual value and the tooltip on the bar or section displays the percentage value for the task or entity.

For example, assume a storage memory of size 260 TB.

Companies A, B, and C are allotted with memory space of 70 TB, 90 TB, 100 TB respectively. To compare the allowed memory percentage for each company, you can use a capacity flashboard. See the following figure.

Capacity flashboard to verify percentage memory shared

The following figure illustrates the memory usage percentage by each individual company.

Capacity flashboard to verify memory usage


When you view the capacity flashboard using BMC Remedy Mid Tier 7.6 or earlier, it appears like a regular flashboard without displaying the percentage.

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