This documentation supports the 9.0 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

BMC Remedy Flashboards overview

Flashboards are a dynamic, graphical representations of data in BMC Remedy AR System forms. You can use BMC Remedy Flashboards to perform the following data manipulations:

  • Process, store, and display data from the BMC Remedy AR System in the form of graphs, charts, text boxes, and meters.
    • To display information about several variables or to compare historical data, use a chart.
    • To display information about single variables, use meters or text boxes.
      Meters display a statistic whose value normally lies within a specific range. Meters display only the most recently received values.
      Text boxes display information in text form.
  • Summarize and display real-time, historical, summary, or historical and real-time data in new or existing BMC Remedy AR System forms for trend or historical analysis. To display historical or summary data, use the following types of flashboards: line, bar, stacked bar, area, stacked area, and table.


You cannot use pie, meter, or text flashboards to display historical or summary data.

  • Provide visual alerts with the alarm component.
  • Drill down to see what data was gathered to produce a flashboard.

You must refresh a flashboard to view the most recent historical, summary, and real-time data.

BMC Remedy Flashboards is fully integrated with BMC Remedy Developer Studio.


BMC Remedy Mid Tier versions 7.5.00 and later use Adobe Flash technology by default to enable a sleeker look and feel that allows more user interaction with the BMC Remedy Flashboard. You can choose not to use Adobe Flash technology. For more information, see Modifying flashboard properties.

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