This documentation supports the 9.0 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

BMC Remedy Email Engine locations

Windows locations 

Email Engine file locations (Windows)

Category

Location

Executable/DLL files

C:\Program Files\BMC Software\ARSystem\AREmail

Configuration file

C:\Program Files\BMC Software\ARSystem\ AREmail\EmailDaemon.properties

Install log file

%temp%\arsystem_install_log.txt

Default log files

C:\Program Files\BMC Software\ARSystem\AREmail\Logs\email.log

Error files

C:\Program Files\BMC Software\ARSystem\AREmail\Logs\email.log

Forms that the installer imports during installation

C:\Program Files\BMC Software\ARSystem\AREmail.def

Batch file to start Email Engine

C:\Program Files\BMC Software\ARSystem\AREmail\EmailStart.bat

Batch file to stop Email Engine

C:\Program Files\BMC Software\ARSystem\AREmail\EmailStop.bat

UNIX locations 

Email Engine file locations (UNIX)

Category

Location

Executable/DLL files

/opt/bmc/ARSystem/AREmail

Configuration file

/opt/bmc/ARSystem/AREmail/EmailDaemon.properties

Install log file

/usr/tmp/arsystem_install_log.txt/tmp/arsystem_install_log.txt (SUSE Linux and Red Hat Linux)

Default log files

/opt/bmc/ARSystem/AREmail/Logs/emaild.sh_log

Error files

/opt/bmc/ARSystem/AREmail/Logs/emaild.sh_log

Forms that the installer imports during installation

/opt/bmc/ARSystem/AREmail/.def

Batch file to start Email Engine

/opt/bmc/ARSystem/AREmail/emaild.sh

Batch file to stop Email Engine

/opt/bmc/ARSystem/AREmail/emaild.sh

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Comments

  1. Nitin Lahane

    On Linux box -

    Batch file to start Email Engine

    /opt/bmc/ARSystem/AREmail/EmailStart.bat or EmailStop.bat

    There is no .bat file and in fact it is emaild.sh to start or stop email engine.

    Aug 25, 2015 03:42
    1. Prachi Kalyani

      Hello Nitin,

      I have updated the topic.

      Thanks,

      Prachi

      Aug 25, 2015 04:47