This documentation supports the 9.0 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Benchmarks for exporting and importing objects

The following benchmarking results were observed for 64 bit Windows 2008 operating system with an 8GB RAM. The values were captured for Regular forms used for Export/Import on the BMC Remedy ITSM stack.

Exporting forms

Successful export

Exported file size

Avg form size

Error on export

BMC Remedy Developer Studio
Memory - 512

1850 forms

284 MB

158 KB

  • On Exporting 2120 forms, Stack Heap Exception was observed.
  • On exporting 2506 forms, the following error occurred:
    RPC Error( Failed to export to the file.ERROR(91):RPC call failed.connection reset by peer.socket write error.5190)

BMC Remedy Developer Studio
Memory - 1024

3100 forms

478 MB

158 KB

BMC Remedy Developer Studio
Memory - 1536

3300 forms

500 MB

158 KB

Importing forms

Successful import

Imported file size

Avg form size

Error on import

BMC Remedy Developer Studio
Memory - 512

700 forms

145 MB

158 KB

On importing 1100 forms(size 169 MB), Stack Heap Exception was observed.

BMC Remedy Developer Studio
Memory - 1024

1500 forms

231 MB

158 KB

On importing 1900 forms(size 293 MB), Stack Heap Exception was observed.

BMC Remedy Developer Studio
Memory - 1536

2500 forms

386 MB

158 KB

On Importing 3100 forms (Size 478 MB), Stack Heap Exception was observed.

BMC Remedy Developer Studio
Memory - 4096

3300 forms

500 MB

158 KB

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