This documentation supports the 9.0 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Alert log

The alert log traces all alert management and delivery activities. By default, the log file is named aralert.log.

Each line of an alert log file begins with an <ALRT> prefix. Each alert transaction includes a time stamp and the user name. If the user name is AR_NOTIFIER, it indicates an internal operation is being performed. The entry details include information about the status of registration attempts, the success or failure of alert message-sending operations, and the occurrences of user deregistration.

Following is a sample alert log file:

<ALRT> <TID: 0000000625> <RPC ID: 0000014400> <Queue: Admin    > <Client-RPC: 390600> <USER: Demo    > /* Mon Apr 30 2007 09:42:22.8120 */ Alert Trace Log -- ON
<ALRT> <TID: 0000000052> <RPC ID: 0000000016> <Queue: Fast    > <Client-RPC: 390620> <USER: Demo    >/* Mon Apr 30 2007 09:43:31.9650 */ Received registration request for user Demo at address 127.0.0.1 on port 1675
<ALRT> <TID: 0000000052> <RPC ID: 0000000016> <Queue: Fast    > <Client-RPC: 390620> USER: Demo    >/* Mon Apr 30 2007 09:43:31.9810 */ Queued acknowledgement request for address 127.0.0.1 on port 1675
<ALRT> <TID: 0000000052> <RPC ID: 0000000016> <Queue: Fast    > <Client-RPC: 390620> <USER: Demo    >/* Mon Apr 30 2007 09:43:31.9810 */ Preliminary registration for user Demo at address 127.0.0.1 on port 1675 completed
<ALRT> <TID: 0000000069> <RPC ID: 0000000000> <Queue: Alert    > <Client-RPC: 390601> <USER: AR_NOTIFIER    >/* Mon Apr 30 2007 09:43:32.0430 */Socket read call failed (0)
<ALRT> <TID: 0000000069> <RPC ID: 0000000000> <Queue: Alert    > <Client-RPC: 390601> <USER: AR_NOTIFIER    >/* Mon Apr 30 2007 09:43:32.0430 */ Failure to receive acknowledgement from address 127.0.0.1 on port 1675
<ALRT> <TID: 0000000069> <RPC ID: 0000000000> <Queue: Alert    > <Client-RPC: 390601> <USER: AR_NOTIFIER    /* Mon Apr 30 2007 09:43:32.0430 */Registration state for user Demo at address 127.0.0.1 on port 1675 updated to DOWN
<ALRT> <TID: 0000000052> <RPC ID: 0000000000> <Queue: Fast    > <Client-RPC: 390620> <USER: AR_NOTIFIER    /* Mon Apr 30 2007 09:43:32.0740 */ Cleanup of registration entry occurred for user Demo at address 127.0.0.1 on port 1675
Was this page helpful? Yes No Submitting... Thank you

Comments