This documentation supports the 9.0 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

3380 to 3499 - Reserved for AR System

The following table describes the event messages and notifications that are reserved for BMC Remedy AR System:

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NumberDescription
3380 ErrorThe DN Entry for this request has timed out. Re-enter Search request.
3400 Error

Unable to access server configuration file.

The BMC Portal External Authentication plug-in could not access the BMC Remedy AR System server's configuration file. Verify that the server's configuration file is present and accessible.

3401 Error

External authentication endpoint URL not configured.

The BMC Portal External Authentication plug-in could not locate an endpoint URL configuration item in the BMC Remedy AR System server's configuration file. Verify that a line with the Ext-Auth-Endpoint-URL label is in the configuration file.

3402 Error

Unable to initialize web service interface.

The BMC Portal External Authentication plug-in could not initialize a web service interface to perform authentication. See the supporting text for more information.

3403 Error

Unable to terminate web service interface.

The BMC Portal External Authentication plug-in could not terminate a web service interface that was performing authentication. See the supporting text for more information.

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