This documentation applies to the 8.1 version of Remedy Action Request System, which is in "End of Version Support."

To view the latest version, select the version from the Product version menu.

Working with logs

Use the information in this section to troubleshoot AR Server and components. The topic specifically addresses issues with escalations, setting logging levels for approval server, and debugging logging issues with Email Engine. The topic also links to information about external debug utilities.

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.