This documentation applies to the 8.1 version of Remedy Action Request System, which is in "End of Version Support."

To view the latest version, select the version from the Product version menu.

Viewing the server changes you recorded

When you search for or view entries recorded in the Server Events form, you see numbers and raw data in the fields. Only the numeric values for Event Type and Event Cause are returned, and only a brief description is provided in the Event Details field. For example, if you recorded the server events associated with adding a user, a search on the Server Events form looks similar to the screen in the following figure.

Adding a user


The #define statements for the event types in ar.h are:

#define AR_SVR_EVENT_CHG_SCHEMA

1

#define AR_SVR_EVENT_CHG_FIELD

2

#define AR_SVR_EVENT_CHG_CHARMENU

3

#define AR_SVR_EVENT_CHG_FILTER

4

#define AR_SVR_EVENT_CHG_IMPORT

5

#define AR_SVR_EVENT_CHG_ACTLINK

6

#define AR_SVR_EVENT_CHG_ESCAL

7

#define AR_SVR_EVENT_CHG_VUI

8

#define AR_SVR_EVENT_CHG_CONTAINER

9

#define AR_SVR_EVENT_CHG_USERS

10

#define AR_SVR_EVENT_CHG_GROUPS

11

#define AR_SVR_EVENT_CHG_SVR_SETTINGS

12

#define AR_SVR_EVENT_CHG_ALERT_USERS

13

#define AR_SVR_EVENT_ARCHIVE_DONE

14

#define AR_SVR_EVENT_SERVGROUP_ACTION

15

#define AR_SVR_EVENT_CHG_LICENSES

16

#define AR_SVR_EVENT_DYNAMIC_PERM

17

#define AR_SVR_EVENT_CHG_IMAGE

18

Use the tables in the following topics to look up the description that corresponds to the type number and cause number of the server event for which you need information.

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