This documentation applies to the 8.1 version of Remedy Action Request System, which is in "End of Version Support."

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Using drop-down menus in list view tables

When the Display Type property of a column in a list view table is set to Drop-Down Menu, users can change the values in the column at runtime by selecting a new value from a drop-down menu attached to each cell in the column. The column must be based on one of the following field types:

  • Character field with an attached menu
  • Selection field (drop-down list, radio button, or check box)


Selection fields whose Display Type is set to Editable behave the same way.

The button that users click to display a drop-down menu appears only when a row is selected. For example, see the following figures.

Drop-down menu in column based on character field
(Click the image to expand it.)

Drop-down menu in column based on radio button selection field
(Click the image to expand it.)


If the number of rows exceeds the length of the table, a scroll bar automatically appears on the right side of the table. If the rightmost column contains drop-down menus, the scroll bar covers their access buttons. To avoid this, move the column away from the table's right edge or use the Max Rows or Size of Chunk table properties to prevent the number of rows from exceeding the table's length.

To add a drop-down menu to a list view table

  1. Add a column based on one of the following field types to the table:
    • Character field with an attached menu
      The field's Display Type property does not have to be Drop-Down List.
      To attach a menu to a character field, see Working with menus.
    • Selection field (drop-down, radio button, and check box)
      To add columns to tables, see Adding a table field to a form.
  2. Select the new column.
  3. In the Properties tab, set the column's Display Type property to Drop-Down Menu.
  4. Save your changes.

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