This documentation applies to the 8.1 version of Remedy Action Request System, which is in "End of Version Support."

To view the latest version, select the version from the Product version menu.

Understanding digital signatures for Windows installers

The Microsoft authentication code for signing BMC Remedy AR System installers might not work correctly with the installer for version 7.6.xx of the BMC Remedy AR System suite installer. If you encounter an issue in this regard, check whether your OS has the latest Microsoft Windows updates for root certificates. If not, apply the latest Microsoft update for root certificates for your OS. For more information, see http://support.microsoft.com/kb/931125.

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