This documentation applies to the 8.1 version of Remedy Action Request System, which is in "End of Version Support."

To view the latest version, select the version from the Product version menu.

Troubleshooting BMC Remedy Migrator installation

If an issue occurs while installing or operating BMC Remedy AR System, see the following resources:

  • BMC Remedy Migrator known issues in version 8.1.00 - to determine whether the issue you are experiencing is an open issue with a known resolution or workaround.
  • Installing BMC Remedy Migrator - to make sure that:
    • You have complied with all system requirements.
    • You understand any dependencies for BMC Remedy AR System.
    • You are following recommended procedures.
  • For troubleshooting information, see the following resources:
    • Appropriate knowledge base (on the Customer Support website at )
    • BMC Remedy Migrator error messages
    • BMC Remedy AR System Error Messages form (provided with the BMC Remedy AR System server)
      For information about installing the form, see the BMC Remedy Action Request System 8.1 Error Messages section.

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