This documentation applies to the 8.1 version of Remedy Action Request System, which is in "End of Version Support."

To view the latest version, select the version from the Product version menu.

Stopping the SNMP Agent

On Windows, BMC Remedy AR System is installed as a service. If you stop the BMC Remedy AR System service, BMC Remedy SNMP Agent also stops.

On UNIX, use the arsystem shell script to stop BMC Remedy AR System, which stops all BMC Remedy AR System processes, including BMC Remedy SNMP Agent.

If you use BMC Remedy SNMP Agent to stop BMC Remedy AR System, BMC Remedy SNMP Agent exists as an independent process that is not under the control of the armonitor, the BMC Remedy AR System service (Windows), or the arsystem shell script (UNIX). You must manually stop and restart BMC Remedy SNMP Agent by using specific operating system methods (for example, by using Task Manager on Windows or by using a kill command on UNIX).

To stop BMC Remedy SNMP Agent without affecting other BMC Remedy AR System processes, use standard operating system approaches to stopping individual processes. (Often this can be accomplished on either a Windows or UNIX system by issuing a kill command from a command prompt.) If BMC Remedy SNMP Agent is still a child process of armonitor, however, armonitor attempts to restart the agent.

For more information about stopping individual processes, see your system administrator.

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