This documentation applies to the 8.1 version of Remedy Action Request System, which is in "End of Version Support."

To view the latest version, select the version from the Product version menu.

Setting up DSO

To set up distributed operations, follow this process:

  1. Add a DSO license in the BMC Remedy AR System server.
    See Enabling DSO on a BMC Remedy AR System server.
  2. Configure a password for the DSO user.
    See Configuring a password for the DSO user.
  3. Determine whether you will use RPC program numbers.
    See Assigning an RPC program number to DSO.
  4. Enable the communication between the local DSO server and the remote BMC Remedy AR System servers.
    See Configuring remote AR System servers for DSO.
  5. Configure DSO for firewalls.
    See Configuring DSO for firewalls.
  6. Determine whether you want to specify a DSO host name.
    See Specifying a DSO host name.
  7. Determine whether you want to specify the RPC timeout setting.
    See Configuring the RPC timeout setting.
  8. Determine whether you will need DSO for load balancing.
    See DSO for load balancing.

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

Comments